How Cortex Limited handles information shared through this website.

Introduction

Privacy Policy

Cortex Limited respects the privacy of people who visit this website and contact us through it.

This Privacy Policy outlines the information we may collect through the site, how we use that information, and how you can contact us if you have questions about your information.

Information We Collect

Information shared through the website

We may collect information you choose to provide to us directly, along with limited technical information that is commonly generated when people browse a website.

Information you submit may include your name, company, email address, and the details you provide in an enquiry or guide download request.

Technical information may include details such as browser type, device information, pages visited, and general usage data used to help operate and maintain the website.

How We Use Information

Why we collect and use information

We use information collected through this website to respond to enquiries, communicate with people who contact us, assess potential business requirements, and provide relevant business communication related to the services requested.

We may also use website information to support site administration, improve performance, and help protect the website from misuse or technical issues.

Contact Form Enquiries

How contact form submissions are handled

When you submit an enquiry through the contact form, we collect the details entered into the form: Name, Email, Company, and What are you trying to solve?

We use this information to review your enquiry, contact you about your request, and keep a record of the conversation for normal business follow-up.

Please do not send sensitive personal information through the website unless it is necessary for your enquiry.

Guide Download Requests

How guide download submissions are handled

When you request a downloadable guide through the website, we collect the details entered into that form: Name, Email, and Company.

We use this information to provide access to the guide, understand interest in the content, and follow up if you ask Cortex for further help.

Data Storage and Protection

How information is stored and protected

Information submitted through the website may be stored in Cortex systems and business tools used to receive, process, and respond to enquiries.

We take reasonable steps to protect information from unauthorised access, loss, misuse, or disclosure. No internet transmission or electronic storage method is completely secure, but we aim to handle information responsibly and limit access to people who need it for legitimate business purposes.

Third-Party Services

Service providers that support the website

We may use third-party services to host or operate the website, deliver form submissions, or handle business email communications. Those services may process information on our behalf where reasonably necessary to support normal website and enquiry handling.

We do not sell personal information collected through this website.

Your Choices

Contacting us about your information

If you would like to contact Cortex about information you have submitted through this website, please use the details below.

Email: sales@cortex.co.nz
Phone: 0800 Cortex
Address: Cortex Limited, Dalton House, 190 Dalton St, Napier 4110, New Zealand

We will consider reasonable requests relating to the information you have provided to us.